Privacy Policy

Please read this Privacy Policy carefully as the terms may have changed since your last visit to this website, especially in relation to new GDPR rulings effective from 25th May 2018.

By using this website and/or registering with Vanilla You are accepting and consenting to the practices described in this Privacy Policy.

Your privacy and security is important to us. This statement sets out Vanilla Kink’s data protection policy for the information that you provide to us when using this website.

We aim to ensure that any personal information we obtain and use will always be held, used and transmitted in compliance with UK data protection rules.

Where this Privacy Policy contains hyperlinks to other pages on our website, we recommend you click on those links as they may contain additional important details about our Privacy Policy.

The website may contain links to third parties’ websites. Vanilla Kink assumes no responsibility for the privacy practices or the content of those websites. Therefore, please read carefully any privacy policies on those websites before either agreeing to their terms or using those websites.

This Privacy Policy applies from 20th March 2011 for all use of the website after this date. Vanilla Kink may occasionally amend this Privacy Policy to reflect regulatory requirements and changes in our information collection and disclosure practices. Any new policy will automatically be effective when it is published on the website. You should therefore return here regularly to view our most up to date Privacy Policy. We also advise you to print a copy for your records.


Access to your Personal Information

You can see any personal information processed by us.  The best way of seeing this is to log on to your account by using the ‘Sign Up/My Account’ tab at the top of the screen.  You can see your basic details, and correct or update them there at any time to suit you.  We also want to give you the opportunity to identify any inaccuracies in any other information we hold about you. Where possible, if Vanilla Kink is informed of the inaccuracy of any personal information, we will make appropriate corrections. You can ask to see, update or amend any information we hold on you by contacting us.

Vanilla Kink business development & Marketing

Apart from Vanilla Kink’s use of information for the purpose of satisfying a purchase order, your email address will automatically be entered into our regular email update service. From time to time, we may also contact you by post with information on special offers or events regarding our products or services. If you do not wish to receive updates or marketing information, please contact us.

If you do not object to receiving marketing material at the time the information was collected from you, but later change your mind change your mind and no longer wish to receive this information, you can do so by contacting us at

In addition, we may use an IP address to identify you and to gather broad demographic information about you, which we will use to assist in the detection of fraud, to help identify problems with our server and to administer our website.

Third parties 

Vanilla Kink will not sell your personal information to third parties. Vanilla Kink may disclose your personal information if necessary to comply with regulations or law or to assist with law enforcement, to enforce the terms under which you trade with us, or to protect our property and other rights.

By purchasing on the Vanilla Kink website, you consent to us sharing some personal information with third parties as is necessary to process the order (eg, to banks, credit card companies and carriers). Those third parties may be in countries outside of the United Kingdom.  For example if you are based in the UK and you request a delivery to  The United States, Vanilla Kink will need to transfer your details to a courier in The States.  You consent to that transfer of data.  You also consent to us exchanging information with other companies in the interests of fraud detection and prevention and credit risk reduction or abuses of our website. In performing these checks, personal details provided by you may be disclosed to a credit reference agency, which may keep a record of that information. This is done only for ID verification purposes; Vanilla Kink do not perform credit checks.and it should not affect your credit rating. Vanilla Kink may also pass your personal information to couriers or other agents if they need to contact you to process or arrange delivery of your order.

In the unlikely event that Vanilla Kink is sold, or some of its assets transferred to a third party, your personal information, as a valuable asset of the company, may also be transferred. However, use of your personal information will remain subject to this Privacy Policy. Your information may be passed on to a successor in interest in the event of a liquidation or administration of Vanilla Kink. You hereby consent to those transfers occurring.

If you have questions or concerns relating to our Privacy Policy, please contact us.


As part of our policy to protect against the fraudulent use of credit cards, we carry out security checks on orders. These can take various forms, and may involve contacting you by telephone before your order is processed.

Your account contains your delivery and billing details, email preferences and a record of your orders. You will need your email address or password to see or edit your personal details.  Where you have chosen a password you are responsible for keeping this password confidential. Please do not to share your password with anyone.  Sending information via the internet is never completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data.

If you are a new customer, you can create an account by going to the My Account page.

If you can’t remember your password, please email or contact us via telephone and we will instruct you..

Once you have completed your purchase and to ensure all confidential information is removed, we recommend that you close all browsers.

Customer Agreement

Please read these conditions carefully before using the website as by using the website, you signify your agreement to be bound by these conditions.  You might also like to print a copy so that you can remind yourself what you agreed to.

Customer Account Conduct

When you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should tell us immediately if you have any reason to believe that your password could  have  become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details you provide us with are correct and complete and let us know immediately of any changes to the information that you provided when registering.

Vanilla Kink reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. You must not use the website for any of the following:

All content included on the website, such as photographs, text, graphics, logos, button icons, images and software, is the property of Vanilla Kink, its affiliates or its content suppliers and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of Vanilla Kink and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of Vanilla Kink or our software suppliers and is protected by United Kingdom and international copyright laws.